First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Aug 29, 2016

pawn broker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meeting new customers and different personalities

Cons

having to work in a VERY HOT/COLD environment

3.0
Aug 25, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with the company for the training, work ethics, I met and worked and met with many people that I admired and I will remember always.

Cons

As a manager on Salary it is rough to have family, and work the hours expected.

2.0
Aug 24, 2016

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At one point in time the company actually reflected it's core values and managed by them: *We are family *We strive for excellence *We bring honor to our team *We have fun *We act with a servant's heart This created a great culture that supported collaboration and cross-functional team work....some of which still exist today.

Cons

The company has been sold through a "Merger of Equals" and much of the culture has been lost along with most if not all of the senior tenured employees. Benefits have gotten progressively worse and teams are quite disconnected and not on the same page.

Viewing 538 - 540 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.