First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

I have a few friends left, but not many.

Cons

Senior management wants to blame everyone but themselves. They did not see the risks they were facing with the drop in the price of gold and everyone (but them) paid the price. Mexico was not their fault. Poor budgeting, not their fault. Continuous layoffs, not their fault. Brand new multi-million dollar conference center - their fault.

3.0
Mar 9, 2016

shop manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun to work for easy money. you get to help a lot of people and have fun while working.

Cons

Work and life balance. minimum man power and expected to cover all shifts / hours of operations for maximum. Depends on the value of the shop on the number of employees you can have.

2.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

The discounts and the customer interactions! The smile on customers face when you give them the money they needed to pay that light bill!

Cons

Management lacks in communication with the employee! Management does not really care if you are sick! If you call out the make you make it up during the week instead of using sick time by saying you're not allowed to have 3 days off in a week!

Viewing 586 - 588 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.