First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Aug 26, 2014

Stay away!

Recommend
CEO approval
Business Outlook

Pros

At first I really enjoyed working here! I made a lot of connections and got to know a lot people! I made great commission checks, but the hourly pay really sucked!

Cons

Since this company is commission based, there is a large rivalry for customers. Pay sucks and they have a horrible turn over rate! Why do you think they are ALWAYS hiring as opposed to competitors! Management sucks and so do veteran employees! They are afraid that you will replace them! They are not honest with their money at the end of the night!

3.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Customer interactions, 401k, locations,med, dental

Cons

Inconsistency. Atlanta market managers would rather hire outside MT. Instead of developing internal prospects. I'm following their lead and taking my 10 years of service/exp. elsewhere.

3.0
Aug 4, 2014

No room for advancement because of buddy system

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great relationships with other staff members, bonuses and Q4 trip opportunity. CEO seems to really care about the company. Office staff doesn't turn over and are nice when I call. 401k and health insurance

Cons

Base pay isn't good and goals for bonuses are difficult to achieve. Management team isn't trained, high turnover. Hard to get promoted because it's about the buddy buddy system instead of your value to the company. Insurance isn't that great

Viewing 742 - 744 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.