Question 1

Does First Cash pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, First Cash employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Cash. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at First Cash?

Accepted Answer

67% of First Cash employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Cash 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

Question 3

What are the top reviewed jobs at First Cash?

Accepted Answer

Pawnbroker (98), Assistant Manager (73), Store Manager (65), Shop Manager (44), Customer Service Representative (39), Manager (39), Pawn Broker (28), District Manager (16), Sales Associate (14), Gerente (13), Assistant Shop Manager (10), Assistant Store Manager (10), Pawn Shop Manager (8), Customer Service Representative/Pawn Broker (7), Shift Leader (7)

Question 4

What are the pros of working at First Cash according to real employee reviews?

Accepted Answer

"Good benefits (Medical/Dental/Vision/401k matching/Sick Time / Vacation)" ((in 36 reviews)); "Great people and team within your shop" ((in 33 reviews)); "commission can be good but if you're at a slow store don't expect much." ((in 31 reviews)); "Great peers and coworkers." ((in 15 reviews)); "Great bonuses if you are in management" ((in 10 reviews))

Question 5

What are the cons of working at First Cash according to real employee reviews?

Accepted Answer

"Low pay and need to be mentally strong" ((in 49 reviews)); "not all the stores have good managers." ((in 32 reviews)); "Long hours and open 7 days a week" ((in 23 reviews)); "Feel bad for customers being ripped off and no work life balance" ((in 18 reviews)); "They give you 2 weeks of "training" but there is no training manual." ((in 12 reviews))

Question 6

What are employees saying about First Cash layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Cash layoffs and their outlook for job security at First Cash in 2026.

Question 7

What First Cash locations have received the highest employee ratings?

Accepted Answer

<a href="/Reviews/First-Cash-Austin-Reviews-EI_IE2241.0,10_IL.11,17_IC1139761.htm">Austin</a>

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Excellent place to work

Overall not bad. Pretty fun work enviorment.

Great place and Good for the most part.

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