First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Customers can be great. Get to see some interesting items.

Cons

Supervisors play games with their managers, micro manage their stores instead of letting the managers do the job they are there to do. If you are not in the "group of buddies" you are completely on your own. You are constantly told you are replaceable. Rules and expectations change daily. Depends on the area supervisors mood on which rules are important this week. Market managers are not approachable treat even the managers like they are dirt "unless you are in the click of buddies" rules apply to all frontline employees but not upper management. They make sure you know they are not only above you but are above reproach.

2.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I gained a lot of experience doing a variety of things. Loans, check cashing,doing pawns, customer service. Also possibility for commission & I loved my customers I met some of the nicest people working there.

Cons

No breaks, can't leave the store, the pay isn't good compared to other companies. Sometimes they will raise the budgets high just so they won't pay you commission. The benefits suck. They don't have any employee appreciation anything...My Supervisor was UNBEARABLE! The raise that I got my second year was laughable considering all of the traveling, training other employees that I've done for the company. They don't have clear cut procedures so all Supervisors contradict themselves. The turnover rate is RIDICULOUS!

1.0
Jul 6, 2014

Good at first, bad now.

Recommend
CEO approval
Business Outlook

Pros

Great friendships with the co workers I started out with.

Cons

Pay sucks, they don't care enough to give holiday pay and dont care about employees.

Viewing 82 - 84 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.