First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Mar 7, 2018

not what it use to be

Recommend
CEO approval
Business Outlook

Pros

I thought it was one of the best work places I have ever work for in my life, it was like a family and company had your back and put family first.

Cons

Beware of the status quote (affirmative action) . company no longer have your back every man for themselves upper management(DM's and up) make decision based on if they like the person or not and if the dislike the person they pick non facts to create paper trail so they can let you go. Most employees hate their job because there is no more respect for the their people anymore. when upper management is in correct about something no one says anything in fear they would loose their job. highly stress full job.

1.0
Jan 24, 2018

pawn broker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meet different types of people

Cons

its a scam to only benefit the company not the customer

3.0
Dec 28, 2017

a job's a job

Recommend
CEO approval
Business Outlook

Pros

Chill. Not paying much under what you would make at any other job that doesn't require a degree. A good job to waste your life at or while you're in school. I say waste your life, because it's a dead end and you'll live in the shop. I personally have no life to begin with so, doesn't much matter to me

Cons

Very long hours, and management are the cons. The company has a good enough system to run, but it could be much better. At first cash the employees, middle management and down are fuel to be burnt as the system generates money for the share holders. Sad part is that some of the employees (middle management) take their jobs too seriously and just make things harder on the average employee. They don't understand the game. It's funny seeing them fired just as fast the lower employees. I have a funny nihilism about it and take the job one day at a time, though sometimes, the passive aggressive whining of the managers gets to me.

Viewing 103 - 105 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.