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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,368 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Senior management

      3.4

      Compensation and benefits

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jan 19, 2015

      Outstanding work environment, needs enterprise maturity.

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place for administrators/engineers/integrators to work with expected vendor systems (Microsoft, RedHat, Cisco, etc.). Company solid during rough financial times. IT executive management has realistic goals for next 5 years.

      Cons

      Company only provides cost-of-living salary raises. No bonus beyond annual bump in 401k. Old school middle management mentality, all hires can only do work initially signed for, regardless of growth in skills.

      3.0
      Mar 20, 2014

      conservative and stable, with good benefits but low pay (no bonus or commission)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -good hours and flexibility -good culture internally -opportunity to learn outside standard job functions -most in roles of leadership care about associates -sales are done the right way and customers are treated well -once you learn "what fits in the box" it is easy to be successful with a bit of hard work -strong financial position and liquidity -internal support associates are very pleasant to work with

      Cons

      -paltry annual raises (2-4% standard) -no bonuses for associates with sales goals, so someone hitting it out of the park will still receive their salary while someone barely scraping by will also still receive their salary- no opportunity to control what you make based on excellent performance -no commission on sales -if promoted internally expect to be at less than 10% of the pay scale for the promoted job -outdated technology platform with frequent crashes -"kidney stone" management with many re-invented programs that are makeovers of old programs repackaged into shiny, newer versions -no brand recognition outside of North Carolina and Roanoke, Va. because branches have limited or NO marketing budget -technology upgrade plan taking too long and poorly implemented, ex: Business Online Banking crashed over a year ago and the new version has yet to be released -annual invitation-only program for top associates is weighted unfairly with Raleigh and North Carolina markets. Most winners are repeat attenders located in well-established markets with 25% + market share... people in new markets have virtually NO CHANCE of going to annual awards

      Viewing 367 - 369 of 1,368 Reviews
      Related searches: First Citizens Bank jobs | First Citizens Bank salaries | First Citizens Bank benefits | First Citizens Bank interviews
      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,509 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.