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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,358 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 6, 2017

Loan Processor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and Pto is really good

Cons

The Columbia SC park st location is awful. The mortgage department needs new management. They do not value their employees and also treat their black employees very badly. One of the supervisors that's there is very mean and rude she always lose people on her team. She normally only have 3 people on her team because of her unethical ways. The trainer doesn't know anything about mortgage to be a trainer. She's only In her position because of who she knows. She the meanest person you can meet. She has gotten directly in multiple employees faces and yelled at them. Most people end up quitting because of the racist treatment. Also, they under pay minorities. Everyone in the mortgage division treat processors like they do not matter. The LOs are rude and unprofessional. They do not produce quality files, however you have to make a miracle happen.

1.0
Oct 6, 2016

Credit

Recommend
CEO approval
Business Outlook

Pros

None- managers can't even get along and stay going behind each other's back and try to put it off on the employees and HR IS THEIR BEST FRIEND!

Cons

But they do not respect talent! The only way an African American is getting anywhere is to search for dif.dept! Do not trust anyone but yourself if you want to stay a happy soul.

Viewing 52 - 54 of 1,358 Reviews

Glassdoor has 1,497 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.