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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,371 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Jun 13, 2023

      Decent Place

      Credit resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, lots of time off.

      Cons

      Rules are always changing, they push production but at the same time they want you to be buddy buddy with everyone. Will not advance unless you kiss butt. Your every move is watched and micromanaged.

      2.0
      Jun 9, 2023

      FCB is not SVB. So sad.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None and FCB will lose SVB talent as a result.

      Cons

      Everything. No communication from FCB. They work in a silo. Family run so very traditional. No forward thinking. They come into offices and whole up in a room and say hi to zero SVBers. Thats weird. Focus is solely on clients, not employees. Without amazing talented employees you won’t have clients. Culture is NOT like SVB. Complete opposite and they fired all SVBs DEI team. Very poor messaging. No way for them to listen to employees questions or concerns. I loved SVB and FCB is trying to make it seem like we fit culturally but we do not and it’s being masked by client only centric. Sad bc theres so much FCB can pull and implement from SVB that is good! Losing talent as a result of culture and benefits. Losing smart and hard working talent.

      Viewing 538 - 540 of 1,371 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.