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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,371 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Jun 9, 2023

      Traditional banking

      Sr compliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company that is well capitalized. Good benefits.

      Cons

      Bank makes acquisitions and mergers which beings frequent changes due to growth.

      3.0
      Jun 4, 2023

      CIT Group - Acquisition of First Citizen

      Vp digital
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Team Members Stable environment Not too political

      Cons

      Fire drills that could have been avoid with better planning Tech stack that is dated in areas, not fully adopted and/or pockets of manual process when things could be automated

      4.0
      Jun 1, 2023

      BSR at FCB

      Business services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company if you can navigate the flat structure.

      Cons

      Feels like the “ cools kids” get away with a lot. I know people who are in their “legacy” territory but I was in the west coast which is new for the bank. It’s different. There isn’t a con really but you need to know how to navigate. The family who owns it..they are great. The mid level management needs an uplift.

      Viewing 541 - 543 of 1,371 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.