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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 15, 2025

Horrible Experience With Terrible Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I got to keep my job when Silicon Valley Bank went under.

Cons

Most of my experience with this company has been a con. They have continued to remove benefits and find a way to pay us less. I haven't had a cost of living raise in years and essentially I'm working at a 25% pay cut. The leadership is terrible and will promote based on sucking up rather than merit. If you ask questions, you will be treated poorly. If you provide a different way of doing things, you will be treated poorly. I have been asked to manipulate and interpret data intentionally wrong to make certain groups look good, which I refused. Shocker, but I've been treated worse since then.

4.0
Aug 14, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Interesting work Great Data Team

Cons

I was somewhat blindsided by my dismissal. The data infrastructure isn't always there to do a lot of what the teams are trying to do yet.

3.0
Aug 14, 2025

It's just ok

Recommend
CEO approval
Business Outlook

Pros

The benefit package is pretty good.

Cons

The culture is absolutely terrible,

Viewing 100 - 102 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.