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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,369 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

63% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

There really are some nice people out there who appreciate having younger people come in to work for them. It's good experience and pays well for the work.

Cons

Although they tell you over and over in the internship to ask as many questions as you need, I very quickly realized that that's not the case, at least at some of the locations I was sent to work at. Asking simple questions only a few days after completing training (the sort of questions you would want to make sure your workers knew for sure) would result in managers acting like you were stupid for not immediately comprehending systems they had worked on for 10+ years. The staff can be harder to deal with than the customers are at times.

3.0
Feb 24, 2020

employee

Recommend
CEO approval
Business Outlook

Pros

Generous PTO and 401k match

Cons

Employee turnover has increased in recent years

Viewing 1021 - 1023 of 1,369 Reviews

Glassdoor has 1,510 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.