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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,360 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Feb 7, 2025

      Horrible Company

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros work here at your own risk

      Cons

      Force employees to work long hours of unpaid overtime, in which the company calls it extra effort time. The company blocks the use of vacation time and gives employee third degree when time is requested. Forces employees to take on new advanced roles without the upgraded merit pay. The only people who get bonuses are the greedy CEO's and Managers. Modern Day Sweat Shop. If you refuse to do the unpaid OT you will be fired eventually.

      4.0
      Jan 9, 2025

      Solid Company, Long-Term Thinking

      Avp, hr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been with this organization for about 4 years. I've observed leadership being very clear about maintaining long-term thinking and planning as a foundational concept. Very different from other financial institutions I've worked for. Leadership also demonstrates and rewards empathy, something uncommon in most financial services organizations.

      Cons

      Because this organization uses acquisitions as a growth model, there are some issues with associates from different legacy organizations being on different platforms, so there is not always a seamless integration which can lead to some associates experiencing systems challenges. The organization is aware, and proactive steps are being taken to align technologies, but the business model makes it somewhat of a never-ending cycle of integration which can at times be frustrating.

      3.0
      Nov 14, 2024

      Good Pay - Poorly managed

      Senior it risk officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great 401K match and unlimited PTO

      Cons

      One of the most poorly run Financial Services companies seen. Integration of SVB still not done after 1.5yrs of acquirement

      Viewing 106 - 108 of 1,360 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.