employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jun 16, 2025

Small Bank Thinking With Big Bank Problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still has remote work for some roles

Cons

Absolute disaster of a company to work for. Do not work here. The culture is a mess, having a mix of a small regional conservative bank (FCB), mashed up with move fast, break things bank (Silicon Valley). SVB imploded, yet nearly everyone was kept on, so it's the massive culture struggle. Additionally, turnover is insane in some areas (like 50% in <12 months) because people come in, figure out it's a mess and jump ship. Leadership at many levels are being brought in from other failing/bad banks in 'stretch roles' that they have no business being in. Default mode of dealing with things is, "It's not my fault, talk to another team" or "That's not true, stick it under the rug." I've never worked at a place that is such a mess and just keeps getting worse by the day.

1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros in working for this department.

Cons

Managers do not teach employees how to work there. It is very cliquey as in employees that have been there a long time get better treatment. The managers blame you for things out of your control when they don't show you how to do things. Constantly changing policies and procedures that do not make sense. All the managers there are snakes and do things behind your back. When asking managers or other employees questions they don't want to answer and give attitude.

4.0
May 23, 2025

Bank grew too fast.

Recommend
CEO approval
Business Outlook

Pros

Good benefits and unlimited PTO.

Cons

The bank grew too fast to keep up. They are scrambling to get their house in order.

Viewing 103 - 105 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.