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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,365 total reviews)
      avatar

      Frank B. Holding Jr.

      79% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Senior management

      3.4

      Compensation and benefits

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Dec 30, 2015

      Teller Supervisor Float

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company, unlike so many out there, DOES NOT shove "your numbers/your sales down your throat. Which actually does grant us the ability to "get to know" our clientele base a lot better!

      Cons

      No cons- sorry but I loved my job there!!!!

      3.0
      Dec 28, 2015

      Personal Banker

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had great co-workers. The products are very good and the atmosphere is still personal for the customer because of the branch-level employees.

      Cons

      This bank has rapidly become a big bank with its culture. It's extremely "tic-mark" oriented from a sales perspective. The management preaches "do what is right for the customer," but in reality, it's sell products or you're out of a job.

      2.0
      Dec 28, 2015

      Not for everyone

      Sales and service representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is dedicated to building long lasting relationships with its customers. Obtainable sales goals Four weeks PTO first year Comfortable working environment

      Cons

      Fees, fees, fees Systems are VERY outdated Network is slow and freezes all the time, it's frustrating You will find some employees who have been in the same position 10+ years, no desire to move up. not a "I wanna to be promoted " atmosphere.

      Viewing 1231 - 1233 of 1,365 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.