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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Dec 26, 2015

It has changed

Recommend
CEO approval
Business Outlook

Pros

Used to be great schedule and nice management-until...

Cons

Bare bones staff at branches Extreme pressure to sell to customers No matter how much or little you work/sell you get the same raise as the laziest employee- no point in even trying. It only gives the manager a bigger bonus. Management less friendly under new pressure and goals Hires managers that do nothing and get bonuses that should go to the hard working staff. Manager had no knowledge of banking policy or even how to open accounts- was just a social butterfly. Time off is very difficult to get and often given to favorites first

4.0
Dec 5, 2015

Support Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, great coworkers. Decent benefits.

Cons

Poor change management, with little focus or communication on direction.

4.0
Nov 25, 2015

Sales and Service Representative III

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment is very friendly. First Citizens Bank is very conservative leading to its great success in the banking industry.

Cons

Overall, I believe that employee compensation and benefits could be better. The pay seems fair, so if I had to pick another con it would be better pay.

Viewing 1234 - 1236 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.