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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,364 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 25, 2014

Don't even consider working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are friendly. 11 paid holidays per year. 2 weeks PTO immediately.

Cons

HR can't be trusted. They're pro mgmt. rather than pro employee. There's no confidentiality or trust between employees, their managers, and HR. Departments are siloed and do not work together. There's a lot of politics that can't be avoided. Salaries are extremely low and annual raises are arbitrary (dept head gives out raise pool based on how well budget is going and raise amount is given to employees that are liked best rather than based on performance). Little has been spent on technology and getting any tools to do your job is a challenge. You basically have to beg for necessities rather than request them. They're often refused so you have to find ways to work around that.

5.0
Aug 21, 2014

Great Bank. Truly a wonderful company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family owned, great values, company that care for its employees, great leadership, and invested in the success of their employees

Cons

new to the company, nothing negative to speak for health insurance is bit more expensive than what I'm used to

4.0
Jul 24, 2014

Chaotic Growth

Recommend
CEO approval
Business Outlook

Pros

Good salary, benefits, and paid time off

Cons

More expectations with no training. Want to grow fast but aren't organized.

Viewing 1294 - 1296 of 1,364 Reviews

Glassdoor has 1,504 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.