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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,359 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jul 8, 2011

      It's a great bank to work for

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay when compared to the same postion at other banks. Generous vacation/personal time allowed annually. The branch staff I work with is friendly, they feel like my second family. I have worked in several branches and they are all friendly. I have not had problems with any co-workers.

      Cons

      It is a sales culture with goals. They have high expectations for their employees to telemarket and cold call to businesses in person. For the competitive sales-oriented individual this is great but for someone looking for a non-sales environment this will be a con.

      2.0
      Jun 30, 2011

      A strong company that is trying to keep pace with growth/expansion

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initially get 3.5 weeks of paid time off to use how you like Solid company that will be around for a long time Ability to work remotely Senior Management keeps open communication with employees on direction/goals

      Cons

      Raises/Increases can be considerably low even if Evaluation is good Not flexible with working remotely More maturity needed in project management & production support process/procedures

      3.0
      Apr 22, 2011

      Stable Position, Not Much Opportunity for Growth/Advancement

      Systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Financially sound. Relaxed work environment. Good co-workers. Good balance between work/family life. Base salary is pretty good for the area.

      Cons

      Outside of base salary, benefits are not that great - medical coverage is actually pretty expensive compared to other places I've worked. Merit increases are paltry (less than 3%) considering that they have all this cash on hand. No bonus. I can't speak for other positions, but in my case there is no room for advancement. If I were to stay at FCB for the next 20 years, I'd probably be doing the same thing then that I do now. Some people may like that, but for me I need something more challenging and exciting. Technology is a bit behind the times. We JUST got upgraded to Office 2007 on our workstations. And many co-workers still have huge CRT monitors at their desks (circa 1995).

      Viewing 1342 - 1344 of 1,359 Reviews
      Related searches: First Citizens Bank jobs | First Citizens Bank salaries | First Citizens Bank benefits | First Citizens Bank interviews
      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,498 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.