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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

64% would recommend to a friend

(341 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

Reviews by job title

341 reviews

Reviews about "Compensation"

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2.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Short term investment if you need money.

Cons

I have been working for this company more than 5 years. I would not recommend any investment with First Citizens Bank. They are the worst performer on the market based on the customer and employee reviews, because all smart people have already left this company. Very poor management, toxic, politic based, cheep environment. Lots of lawsuits with the companies they acquire. They do not maintain quality employees and management only cares about their own bonus. HR does not exist and covers management wrong doing. During my career, I have been volunteering and working hard and doing a great job. I was never reworded, no promised bonuses. Their politics to keep people scared, instead of rewording for a good job. They changed my remote work from home status to work in the office and without any explanation. They were sending emails to all current employees and asking people on writing positive revues to cover up their chaos. I have been dismissed during taking medical leave on PTO and my PTO has never been paid. Overall, I would not recommend this job to a friend.

3.0
Feb 13, 2023

Loved the “Team”

Recommend
CEO approval
Business Outlook

Pros

Worked with a great team who were extremely talented and knowledgeable. The benefits and 401k are good, not great.

Cons

Didn’t feel like my opinion or voice was heard or mattered and was actually reprimanded for voicing my concerns. Management seemed oblivious and unconcerned about serious issues that needed to be addressed with staffing. Little opportunity for advancement and poor pay.

2.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent perks, pay is good, very generous.

Cons

No support, sadly many customers are extremely aggressive over the phone. Put up with a lot of verbal abuse . Aggressive foul mouth customers are always right, management can be cold and indifferent. You need thick skin to work here. Lacks compassion kindness understanding and listening to the needs of the employee.

Viewing 160 - 162 of 341 Reviews

Glassdoor has 1,516 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.