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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,367 total reviews)
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Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve been here for a little over 2 years and have nearly doubled my pay in that time. It’s a “flat” company, which makes it easier to approach managers/superiors for advice and negotiations. It’s very possible to obtain raises and promotions, as long as you are showing promise and performing well. Good benefits, 6% matching 401(k) contributions AND an additional 3% annual contribution in Q1 of each year.

Cons

Some would say FCB has a more traditional mindset and culture when it comes to providing service and putting the customer first, which is great in many ways but can have some unlikeable side effects like the fact that we are expected to open the doors 5 minutes before our posted “open” time and leave the doors open 5 minutes past our posted “closing” time. It’s not a big deal but can be a little annoying when a customer walks in at 5:03 and we’re supposed to still assist them even though we all want to pack up and leave.

4.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good. PTO is quite a bit compared to other industries

Cons

There is a huge lack of training for my position.

Viewing 220 - 222 of 1,367 Reviews

Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.