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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,367 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunities open up a lot but only due to turnover. People are very friendly and easy to work with at the bank.

Cons

You have to work a lot and your efforts aren’t always recognized. Management is slow to react to change and not always organized.

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

The salary/ hourly rate is really competitive! In some cases higher than the market average.

Cons

Where can i start! This company remind me of mad men good old boys corporate culture. There is no room for individuality in this bank. There is a lot of racial childish undertones that's against minorities and marginalized groups. High turnover rate for employees ( if you don't perform at the highest level every month then you wont have job security). If you are black then you have to perform at the highest level in order for you to not be on the chopping blocks!! Please avoid at all cost!! The money is not worth it and new hires only last up to six months MAX! on average. I was able to last up to a year

4.0
Jul 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Large company with a small company feel and it feels like a family. They take care of their own and have many open doors

Cons

Merit increases are relatively low if you stay in the same position for years at a time. Have to always progress

Viewing 283 - 285 of 1,367 Reviews

Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.