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First Command Financial Services

Engaged Employer

First Command Financial Services Office Assistant reviews

1.0

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(1 total review)
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Mark Steffe

Not enough data to show CEO approval

Reviews by job title

1 review
1.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Offer 2 flexible "holiday" days on top of regular ones, offer hybrid work for some depts allowing to work some days at home, esop program is nice, Christmas bonus is a big plus, love on campus lunch companies

Cons

Waaaay too much mandatory overtime, management is horrible (at least in my dept) & no way to hold the accountable, systems/programs are constantly going down where we can't even do our job, a ridiculous amount of completely unnecessary meetings, pay isn't great, they treat tenured employees terribly and new hires with no experience get paid more, resources are severely lacking

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First Command Financial Services Response
9mo
Thank you for taking the time to share your perspective. We appreciate your long tenure and the contributions you've made over the years. We're glad to hear you find value in elements such as our flexible holidays, hybrid work options, ESOP program, and annual bonus—these are just a few of the ways we aim to support our team members. We also recognize that some of the concerns you’ve raised regarding department-specific management practices, system reliability, workload, and compensation equity, are serious and deserve attention. Your feedback has been shared with the appropriate internal teams to ensure these experiences are examined with care and context. While we cannot address individual department issues publicly, we are committed to fostering a work environment where employees feel heard, respected, and valued. If you’d like to share more details confidentially, we encourage you to speak directly with your HR business partner or use our internal feedback channels. Your voice matters, and we thank you again for speaking up.

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.