employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

It's easy to feel good about what we do - coaching those that serve in their pursuit of financial security. We tend to attract people because of our mission, which results in a strong culture and alignment with our goals. We have one of the strongest retirement benefits in the industry as an ESOP.

Cons

The pace of change is high right now as we work to accelerate our transformation. Prioritizing our resources has been challenging, as it's hard to say no, and we tend to want to do everything.

avatar
First Command Financial Services Response
1y
Thank you for sharing your feedback and we're grateful for your tenure with First Command. As you mentioned, our values of Courage, Love, and Effectiveness are a driving force of our incredible workplace culture. Additionally, we often hear from our employees and Advisors that one of the most compelling elements of a career here is the opportunity to serve military families in their pursuit of financial security. It's these team members that you describe who make First Command a great place to work, learn and grow. We are excited for the future of the company and as we evolve, we will lean on your experience and leadership to guide our teams forward in our strategic approach to serving military families. Thank you for your commitment to our mission and for sharing your review.
5.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, great fitness center

Cons

Low pay, too many meetings

avatar
First Command Financial Services Response
1y
Thank you for sharing your experience with us and for your tenure with First Command. We maintain our strong culture and advance on our mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions, and we hope it serves you well. Thank you for taking the time to share your thoughts and experiences with us.
5.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Colleagues and managers are both friendly and helpful. Your voice is not just heard but encouraged. Your work and your life outside of work are respected.

Cons

Not fully remote. Parking spaces are crazy small.

avatar
First Command Financial Services Response
1y
We appreciate you taking time to share your positive experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. As part of our commitment to our employees, we have implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation, all while striking harmony between work and personal life. Thank you again for sharing your experience. We are excited about your future with us. P.S. There are larger parking spaces in the upper levels of our parking structure.
Viewing 337 - 339 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.