Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"Benefits are good." ((in 28 reviews)); "great people to work with" ((in 21 reviews)); "FHB has many amazing employees" ((in 11 reviews)); "Coworkers are nice and friendly." ((in 11 reviews)); "Friendly work environment." ((in 7 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 49 reviews)); "Poor Management" ((in 9 reviews)); "Your chance of getting a bad manager is high." ((in 7 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 6 reviews)); "Hard to get a raise in lower level positions even after years with the company." ((in 6 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

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First Hawaiian Bank

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (262 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews

5.0

May 25, 2018

Teller

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’ve always banked at FHB and find that I’m happy there, would love to be part of the team!

Cons

I haven’t worked in several years

4.0

Feb 15, 2018

Account Exec

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent brand with strong relationships throughout community. Colleagues are nice, dedicated, and have been at the company a long time.

Cons

Old school managers and management structure keeps this a very local bank. Hard to attract mainland talent with such dated leadership styles.

5.0

Feb 9, 2018

Security Officer

Security officer

Recommend

CEO approval

Business Outlook

Pros

Employees are awesome, they treat you like family. By far, one of the best places I've worked so far.

Cons

Wish I was able to stay longer.

Viewing 178 - 180 of 262 Reviews

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Jobs at First Hawaiian Bank

Associate Salesforce Developer

Call Center Service Consultant

Assistant Security Supervisor

Administrative Assistant III

First Hawaiian Bank reviews FAQs

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First Hawaiian Bank

First Hawaiian Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Teller

Account Exec

Security Officer

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