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First Hawaiian Bank

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First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)
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Robert S. Harrison

83% approve of CEO

62% positive business outlook

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews
5.0
Aug 21, 2018

Love it

Recommend
CEO approval
Business Outlook

Pros

Very professional and they treat you with respect and fairly. Great atmosphere of team work.

Cons

Job is very specific and precise within the scope of responsibilities

1.0
Aug 16, 2018

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

-Benefits: Dental, Health, Vision, 401K, etc. -Starting pay was $15/hours for tellers.

Cons

-Required to work on Saturdays and 10.5 hours on Fridays. -Push for referrals. -6 month long probation period for new Tellers. -Inconsistent management styles especially in regards to procedures and policies. -Outdated software. -Lack of access to customer information that would actually enhance customer service, but held back to give more duties to other useless positions. -Terrible credit/debit card support. Required to contact other department in regards to credit card information. Connects us literally to the same department customers call, wait times to get a hold of the department could take more than 15 minutes. Personal Experience: The assistant manager at the branch I worked at was a complete joke. Incredibly difficult to work with. He was so bad, every other branch knows about him and have made negative comments about his style. No one in my branch liked him, the trainers didn't like him, everyone just tolerated him. Rather than answering your question, he would ask the same question back to you in a sarcastic way. Who does this? The policies required us to get approval from him, and he always made a big deal about it. How is this clown even a manager? He constantly harassed me and talked down to me I am surprised.

5.0
Jun 24, 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are easy to work with. Work to life balance is right in line.

Cons

Salary is on the lower scale.

Viewing 175 - 177 of 262 Reviews

Glassdoor has 279 First Hawaiian Bank reviews submitted anonymously by First Hawaiian Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Hawaiian Bank is right for you.