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First Hawaiian Bank

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First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)
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Robert S. Harrison

83% approve of CEO

62% positive business outlook

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews
3.0
Aug 14, 2017

Nice people, poor communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people with family spirit, great benefits package, and many opportunities for employees to volunteer and engage with the community.

Cons

Communication rifts between management levels create lots of disconnect, resulting in insufficient support and resourcing for ground floor staff. Corporate culture is geared towards aged lifers and lacks career pathing for developing and ambitious professionals.

3.0
Jul 25, 2017

Good environment to work in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was employed at an FHB branch for about 5 years. I loved it, for the most part. Great and fair bosses, coworkers were like family, there was always an understanding that there is always someone in upper management to go to if I ever had any problems in-branch as far as staff or management, all the bosses I've ever been under always had my best interest at heart - always open to hearing my feelings about my job and where I stood in the company. Very family like environment. Everyone treated each other like family and that right there was enough to not only make me stay as long as I did but it motivated me to always do my best work. Full medical, dental and vision even for part-timers. Half off buss passes, parking reimbursement, child care assistance program, mileage compensation for relief tellers, 401k, employee stock program, super fun employee appreciation party during Christmas, will pay for schooling if going to school for Business.. some of the great benefits FHB offers. Awesome place to work... if you live in a double-income household OR if you're a college student starting off looking to gain experience and don't pay for housing or much expenses. Better paying positions available if you already have a degree or certification.

Cons

Unfortunately, the pay was the biggest downfall. Great working environment was enough to make me stay as long as I did. But the extremely difficult-to-live-off-of pay rate weighed greater and was enough for me to let that all go. There are incentives and bonuses, but you'd have to buss your behind like crazy just to get a little extra and do it a lot for it to really see the difference. Bonuses are good but what you need is a constant decent income even more. While they spent lots of money treating high "Priority" customers who had large accounts with the bank to special treatment, a lot of front line especially long-time employees who serviced them were struggling to make ends meet. Tried applying at other departments/positions. Positions I did qualify for didn't have much difference in pay, only about a dollar more. To be straight forward, don't apply to be a Teller especially if you are living on your own and paying for yourself and children. You'll have a hard time with your budget, and like any job if you don't like your branch/staff, you will hate your job. Challenging job ok.. but not when there's no pay to back it up.

5.0
Jul 15, 2017
Recommend
CEO approval
Business Outlook

Pros

First Hawaiian Bank is a wonderful company that takes care of its employees. The benefits are substantial and you really feel that they take care of you like family.

Cons

Some of the practices regarding paperwork and book keeping seem very difficult to understand. Although the senior employees do their best to teach and train, it's difficult to grasp all of it.

Viewing 187 - 189 of 262 Reviews

Glassdoor has 279 First Hawaiian Bank reviews submitted anonymously by First Hawaiian Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Hawaiian Bank is right for you.