Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"great people to work with" ((in 24 reviews)); "Benefits are good." ((in 21 reviews)); "FHB has many amazing employees" ((in 11 reviews)); "Coworkers are nice and friendly." ((in 10 reviews)); "Work Life balance is good and no one will say anything if you're late or you leave early." ((in 7 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 52 reviews)); "Poor Management" ((in 9 reviews)); "Your chance of getting a bad manager is high." ((in 6 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 6 reviews)); "Senior management uninterested in Employee development." ((in 4 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews

5.0

May 20, 2015

Encompasses the aloha spirit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone is so kind and willing to share what they know! They really make it a priority to make everyone feel included and work collaboratively.

Cons

The building can be very cold and it's wasteful for the environment. Also, parking is extremely expensive.

2.0

Jan 5, 2015

Great experience working at a bank.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bank hours, you finish daily by 4:00 pm Fridays is 6:30 and you are off on weekends. Paid Holidays, Vacay, PTO & Sick leave.

Cons

They make you donate every month just so they can have there branch look good compared to others. You MUST sell sell sell if not your managers don't like you as much as the others. They favor employees too much

3.0

Nov 19, 2009

I worked as a teller for the company for almost two years.

Teller

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, even after I left the bank, we still stayed in contact. Get benefits package, I love the free gym. :)

Cons

Worst Pay, you do so much a get paid so very little. They call themselves the strongest, yet pay sucks. Supervisors are jerks. Kaimuki

Viewing 19 - 21 of 262 Reviews

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Jobs at First Hawaiian Bank

Associate Salesforce Developer

Call Center Service Consultant

Administrative Assistant III

Assistant Security Supervisor