Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"great people to work with" ((in 24 reviews)); "Benefits are good." ((in 21 reviews)); "FHB has many amazing employees" ((in 11 reviews)); "Coworkers are nice and friendly." ((in 10 reviews)); "Work Life balance is good and no one will say anything if you're late or you leave early." ((in 7 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 52 reviews)); "Poor Management" ((in 9 reviews)); "Your chance of getting a bad manager is high." ((in 6 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 6 reviews)); "Senior management uninterested in Employee development." ((in 4 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (262 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews

1.0

Jun 23, 2017

KIC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Occasional free food. Very festive during holidays.

Cons

First off, I was sort of deceived by HR about the job description as it seems like they were desperate for filling the position. A lot of brown nosing, talking behind co-workers backs, and dishing work off to others. Higher ups only make decisions based on what they see on the surface. Extremely low pay for expectations. Management doesn't seem too qualified.

4.0

Sep 15, 2016

Systems Support in Business Units

Systems support analyst

Recommend

CEO approval

Business Outlook

Pros

The culture in First Hawaiian Bank is one of the best that I have worked in. It seems a consistent experience here that managers want to see their staff grow and excel in the areas they are pursuing. There is a very positive growth mindset among manager within the bank and among colleagues.

Cons

Depending on the role within the bank, we are under payed. Salary increases only come during the yearly review. For me it does not provide enough incentive to go over and beyond. At times it seems that it is better to leave and come back to bargain for a better salary.

4.0

Dec 7, 2015

Honolulu High Rise

Administrative/executive coordinator

Recommend

CEO approval

Business Outlook

Pros

The people are wonderful and caring. A family feel.

Cons

Less than 1% annual increase even with top ratings.

Viewing 16 - 18 of 262 Reviews

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Jobs at First Hawaiian Bank

Associate Salesforce Developer

Call Center Service Consultant

Administrative Assistant III

Assistant Security Supervisor