First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back, phones are allowed on the teller line. Very lenient with employees tardy.

Cons

Training sucks across the board. Centers are terribly short staffed. Favoritism at all time high and if you’re not apart of the group you’re out. Working there seems like every man for themself.

Viewing 10 - 12 of 1,001 Reviews

Glassdoor has 1,048 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.