First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Mar 13, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Definitely some experienced tenured BCMs get away with anything even compliance and throws new associates under the bus, no Rms investigates back or questions due to the bcms tenure but ofcourse judges the new assoc. Training new assoc is not given enough time. Esp online trainings. Bcms dont have time to sit down and have employees shadow them while training as their busy attending calls with corporate now. Always short staffed , saying we want great client experience then putting their own associates under the spot infront of ppl while not having enough coverage and writing them up if something goes wrong.

4.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Excellent Doctors and Professionals programs.

Cons

Limiting their successful programs and requiring deposits to participate in programs.

1.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The only advantage is that you receive a paycheck.

Cons

Leaders micromanage employees, managers lack effective communication skills, good-ole-boy culture. Low payrate

Viewing 25 - 27 of 1,001 Reviews

Glassdoor has 1,048 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.