Where to begin?
Exhausting, convoluted procedures for completing the simplest tasks. As other reviewers have noted: what takes a split-second anywhere else easily takes minutes, hours, even days if nobody responds promptly to your help ticket. This is frustrating for the employee, yes - but of shocking lack of importance to this company is the impact this has on the resident or applicant!
Expect to be micro-managed like never before. In rare circumstances are on-site staff empowered to make authoritative decisions, almost ensuring a slow response to even urgent concerns. Practically, all this excessive surveillance just serves the function of shifting the chain-of-command. Site managers are more like assistants; assistants are more like leasing - all the real decisions are made off-site. Considering the extensive hiring and training process, there is a surprising lack of value or confidence placed in the employee.
Instead of involving the whole team, regionals bee-line for the property manager's office and shut the door behind them. There is a constant feeling of being left in the dark. Very superficial, clique-based office environment - you will not succeed if you cannot (or are unwilling to) mesh with the existing "sorority" culture. Not to over-generalize, there are certainly competent, exemplary employees still working at First Pointe.
I would advise readers to take shining reviews of this company, particularly recent ones, with a grain of salt. My belief is that they were motivated by overzealous "yes-men", enraptured (as some have mentioned) by the February conference. I find it interesting to remark, in passing, that a key organizer of that event and figurehead of the Rocklin corporate office has since left the company.
