In Deposit Services you must deal with the aftermath of former Union Bank employees that were given control in 2007. At the time change was needed, however the change that was needed did not arrive with them. The overwhelmingly positive growth attributable to top notch front offices and relationship managers made it easy to hide the substantial shortcomings in this department. The change that arrived was one that played favorites, viewed competence with suspicion and envy, deflected all criticism, and simply does not "get it" when it comes to the values that First Republic Bank was built on. How this has been allowed to go on for so long is amazing, but until the next wave of change removes each and every one of this class of 2007 there is no working in this department without suffering the damaging toxic work environment that came with them.