First Student reviews

3.7

68% would recommend to a friend

(120 total reviews)

John Kenning

73% approve of CEO

64% positive business outlook

Reviews by job title

120 reviews

Reviews about "Culture"

Return to all reviews
2.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Easy to get hired - Co-workers, and some trainers are nice

Cons

-Wage is not competitive. County school districts in the same area pay atleast $5 more an hour. -Micromanage and over train at the same time. - Teach based on procedure, and not based on principal. Do XYZ things in 1,2,3,4 step form. Instead of actually teaching what you're trying to accomplish. - Management is poor and inattentive. The training process took 5 months, largely due to managerial incompetence. - Manager was unable to give trainees their hours on a weekly basis. Not knowing the hours for people until the day before, insisting they would text you when you could come in instead of figuring out a single schedule. This results in trainees effectively standing by to hear about their schedule. - Insurance coverage is next to nothing. - No job protection, job is at will, no guaranteed hours for routes. Unlike competitive school districts which guarantee a minimum amount of hours per week + good coverage. First Student takes the opposite approach and tries to weedle down employee hours and earnings.

5.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Very supportive of drivers and safety culture was strong.

Cons

Our location experience a very difficult 1 year period of changing managers 3-4 times in same period and as many changes with routers, dispatchers and certified trainers. Very difficult working environment during that time.

Viewing 16 - 18 of 120 Reviews

Glassdoor has 5,111 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.