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      First Student

      Engaged Employer

      First Student reviews

      3.7

      69% would recommend to a friend

      (3,734 total reviews)

      John Kenning

      72% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      3.3

      Senior management

      First Student has an employee rating of 3.7 out of 5 stars, based on 3,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Apr 25, 2026

      Good pay, but rules are poorly enforced

      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for driving is good, however, "driving is only part of the job description. May be well compensated for contracted substitute driver in other locations

      Cons

      Although there are rules to establish safe, orderly environments for riders and drivers, they are not enforced, and appear symbolic and subjective. Drivers have to bow to whomever decides how it will be handled instead of what the actual rules dictate, creating unnecessary chaos. There also appears to be a good amount of favoritism at this location and company rules and regulations are rarely enforced across the board, resulting in employees doing as they please with little to no repercussions.

      2.0
      Apr 17, 2026

      If you would just listen

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great if applied for hours you work

      Cons

      Management is disconnected from the field. They can tell you what to do but refuse to listen at issues (including safety issues)

      Viewing 19 - 21 of 3,734 Reviews
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      ReviewsFirst Student reviews

      Glassdoor has 5,108 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.