Is First Student a good company to work for?

First Student has an overall rating of 3.6 out of 5, based on over 5,110 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at First Student to a friend and 64% have a positive outlook for the business. The best reviews about First Student have been left by employees working as Graduate Student , Intern and Bus Driver/School Bus Driver .

Does First Student pay their employees well?

According to anonymously submitted Glassdoor reviews, First Student employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Student. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at First Student?

68% of First Student employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Student 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at First Student?

School Bus Driver (494) , Graduate Student (365) , Software Engineer (195) , Bus Driver (165) , Driver (125) , Student Worker (67) , Data Entry (63) , Software Developer (59) , Internship (51) , Working Student (45) , Intern (43) , PhD Student (33) , Web Developer (30) , Bus Monitor (25) , Mechanical Engineer (25)

What are the pros of working at First Student according to real employee reviews?

"Pay is good and they are flexible with hours" ((in 160 reviews)); "Worth ethics is good and people are supporting" ((in 112 reviews)); "Good Workplace and good environment" ((in 61 reviews)); "Good Work life balance all time" ((in 42 reviews)); "CDL Training for later use in life" ((in 40 reviews))

What are the cons of working at First Student according to real employee reviews?

"Bad management but now its good" ((in 108 reviews)); "Low salary compared to industry average" ((in 80 reviews)); "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" ((in 78 reviews)); "Hours are long and do not let you sleep." ((in 52 reviews)); "Our location experience a very difficult 1 year period of changing managers 3" ((in 23 reviews))

What are employees saying about First Student layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Student layoffs and their outlook for job security at First Student in 2026.

What are the top reviewed First Student locations?

Cincinnati , New York , Chicago , Saint Louis , Houston , San Francisco , Los Angeles , Buffalo , Seattle , Portland , Bozeman , Indianapolis , Wichita , Boston , Atlanta , Syracuse , Dallas , Naperville , Rochester , Milwaukee , Philadelphia , Normal , Crest Hill , Schaumburg , Tacoma , Providence , Boise , DeKalb , Springfield , Kansas City

First Student reviews

3.6

68% would recommend to a friend

(3,736 total reviews)

John Kenning

72% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Student has an employee rating of 3.6 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Sep 8, 2008

be fair,be strong lead by example

Lead mech

Recommend

CEO approval

Business Outlook

Pros

The health ins.package is or was excellent.

Cons

Management is poor.Employees are treated unfairly.They have a "ethics" committee that has no ethics.Saftey issues are ignored.No one cares about doing what is right.No one is happy they just do it because thy have to.ZERO communcation!

5.0

Jul 2, 2026

Supportive culture and strong communication in the workplace

School bus driver

Recommend

CEO approval

Business Outlook

Pros

As a school bus driver, I've had a positive experience working for First Student in San Jose. The workplace culture is collaborative and supportive, with strong communication between staff and management. My colleagues are dedicated and professional, and the management team has been consistently helpful in addressing any needs or concerns. I would recommend this location to prospective employees seeking a cohesive and respectful work environment.

Cons

No cons about working here

5.0

Jun 30, 2026

Best colleagues and culture with great management

Management trainee

Recommend

CEO approval

Business Outlook

Pros

Best colleagues and culture and management

Cons

Nothing really everything is amazing

Viewing 256 - 258 of 3,736 Reviews

Top companies for "Compensation and Benefits" near you

Washington Metropolitan Area Transit Authority

4.2★Compensation & Benefits

Septa

3.6★Compensation & Benefits

Pitt Ohio Express

4.1★Compensation & Benefits

Regional Transportation District

3.7★Compensation & Benefits

Jobs at First Student

First Student

First Student reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

be fair,be strong lead by example

Supportive culture and strong communication in the workplace

Best colleagues and culture with great management

Top companies for "Compensation and Benefits" near you

Jobs at First Student