First Student reviews

3.6

68% would recommend to a friend

(3,736 total reviews)

John Kenning

72% approve of CEO

64% positive business outlook

First Student has an employee rating of 3.6 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great if applied for hours you work

Cons

Management is disconnected from the field. They can tell you what to do but refuse to listen at issues (including safety issues)

2.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

High pay for part-time work.

Cons

Seniority system doesn’t appear to mean anything. Bathroom doors which can’t be locked. Employer grades performance using a driver tablet, but the speed limits on the tablets don’t match posted limits; nor is there any incentive to meet the performance metrics. Employer assigns extra routes and then reassigns to another employee at last minute with no explanation. Local management is disconnected from employees and doesn’t always follow thru on action they commit to perform.

4.0
Apr 2, 2026

Good P/T Work

Recommend
CEO approval
Business Outlook

Pros

Good for retiree’s, mom's kids allowed to come to work with you

Cons

Not much room for upward movement. Benefits pretty much nonexistent health insurance you can get through company is expensive and not very good coverage.

Viewing 274 - 276 of 3,736 Reviews

Glassdoor has 5,110 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.