Is First Student a good company to work for as a Service Monitor?

Service Monitor professionals working at First Student have rated their employer with 3.8 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of First Student employees being 3.7 out of 5 stars. Search open Service Monitor Jobs at First Student now and start preparing for your job interview by browsing frequently asked Service Monitor interview questions at First Student .

Does First Student pay Service Monitor employees well?

Service Monitor professionals rate their compensation and benefits at First Student with 3.4 out of 5 stars based on 24 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Service Monitor salaries at First Student.

What are the top reviewed jobs at First Student?

School Bus Driver (494) , Graduate Student (365) , Software Engineer (195) , Bus Driver (165) , Driver (125) , Student Worker (67) , Data Entry (63) , Software Developer (59) , Internship (51) , Working Student (46) , Intern (43) , PhD Student (33) , Web Developer (30) , Bus Monitor (25) , Mechanical Engineer (25)

What are the pros of working at First Student according to real employee reviews?

"Pay is good and they are flexible with hours" ((in 164 reviews)); "well spacious and nice people to work with" ((in 121 reviews)); "Nice working place and good environment" ((in 50 reviews)); "Free training for a CDL." ((in 46 reviews)); "Good Work life balance all time" ((in 40 reviews))

What are the cons of working at First Student according to real employee reviews?

"Bad management but now its good" ((in 107 reviews)); "Low salary compared to industry average" ((in 81 reviews)); "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" ((in 79 reviews)); "Hours are long and do not let you sleep." ((in 52 reviews)); "Our location experience a very difficult 1 year period of changing managers 3" ((in 24 reviews))

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First Student

First Student Service Monitor reviews

3.8

99% would recommend to a friend

(24 total reviews)

John Kenning

100% approve of CEO

99% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

2.9

Work/Life balance

Service Monitor employees have rated First Student with 3.8 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Service Monitor professionals have a good working experience there. First Student is rated in line with the average (within 1 standard deviation) by Service Monitor professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

3.0

Jan 24, 2026

Ok but didn’t give last paystub

Monitor

Recommend

CEO approval

Business Outlook

Pros

The people were nice, weekly pay

Cons

I was not given my last pay check, I emailed multiple times and even went in to get it, I still have yet to receive it, I worked 13 hours and they took the hours I worked off my paystub

4.0

Dec 19, 2025

Cool community

Service monitor

Recommend

CEO approval

Business Outlook

Pros

Annual socializing events for all staff

Cons

Gets really busy at certain times of the day

4.0

Oct 1, 2025

Supportive company

Monitor

Recommend

CEO approval

Business Outlook

Pros

Friendly and helpful co workers

Cons

Early and limited working hours

Viewing 1 - 3 of 24 Reviews

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First Student

First Student Service Monitor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok but didn’t give last paystub

Cool community

Supportive company

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