First Watch Operations Manager reviews

4.3

83% would recommend to a friend

(125 total reviews)
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Chris Tomasso

95% approve of CEO

83% positive business outlook

Operations Manager employees have rated First Watch with 4.3 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. First Watch is rated 27% above average by Operations Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

125 reviews
5.0
Nov 5, 2025

Cafe training

Recommend
CEO approval
Business Outlook

Pros

Time frame for internal is perfect Having training books works a lot

Cons

Knowing how to not step on other OMs and GMs toes while trying to keep first watch standard

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First Watch Response
8mo
Thanks for the review and for the 5-Stars! It makes us happy that you find the training programs effective! Your feedback is appreciated and will help us improve the experience of our employees. Thanks again for sharing your review, and never forget that we love YOU more than bacon!
5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a great environment to work in.

Cons

A good work life balance was hard to achieve.

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First Watch Response
8mo
Thank you so much for sharing this information and for the five stars! We are thrilled to hear you find our restaurant a great environment. We’re proud to offer daytime-only hours to allow afternoons and evenings for family and friends. Thanks again we appreciate you and your review!
5.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

1 shift. That's it. The resturant is open from 7am-2:30pm and closed on Thanksgiving and Christmas. The pay is fair. The company as a whole truly puts "you first" into action.

Cons

As a manager we dont leave when our team leaves. (That's to be expected) there are some long days, but they usually are few and far between.

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First Watch Response
10mo
Thank you for taking the time to write this review. Hearing how much you appreciate our “You First” culture makes us beam with pride! We’re proud to offer daytime-only hours to allow afternoons and evenings for family and friends! Thank you for all the hard work you do and never forget that we love YOU more than bacon!
Viewing 7 - 9 of 125 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.