First Watch reviews

3.7

63% would recommend to a friend

(245 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

Reviews by job title

245 reviews

Reviews about "Culture"

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4.0
Jun 1, 2026

Fantastic pay and good culture with no downsides

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money is absolutely fantastic and culture is good.

Cons

I don’t have any negatives, great company!

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First Watch Response
1mo
Wow, thank you for this fabulous review! It’s nice to hear how much you enjoyed working at First Watch. We love that you loved the "You First" culture! Thanks again for sharing your review, and never forget that we love YOU more than bacon!
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked at multiple locations, and each was drastically different. but overall, a positive and supportive work environment,

Cons

They claim to promote internal growth, yet a new location had a full staff of new hire managers. There is so much internal talent to choose from, yet they hire externally so easily,

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First Watch Response
1mo
Thank you for taking the time to share this feedback. We love that you had a supportive and positive environment. Feel free to call our anonymous employee hotline at 844-484-8963 to share more information. Thanks again for your feedback – it helps us improve the experience of our employees. We appreciate you!
3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to grow if you’re willing to put in the work. I started as an Operations Manager and got promoted to General Manager, so there is definitely opportunity. I met a lot of good people along the way who pushed me and helped me develop. The team environment at the store level can be strong depending on who you work with.

Cons

Very long hours with little work-life balance. Scheduled early (around 6am) but most days you’re there until 4pm–5pm depending on staffing because of the close-to-open expectations. Upper management can be very micromanaging, even reaching out on days off. There were times we were expected to come in during severe weather/state emergencies, which didn’t feel like employee safety was a priority. Heavy focus on labor cuts — managers are expected to work the line, do prep, inventory, and everything else to save money. It can feel like the company cares more about numbers than people. The “You First” culture doesn’t always match reality. Also, at times it didn’t feel like diversity was truly valued, which can be discouraging.

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First Watch Response
1mo
Thank you for sharing your feedback. We are disappointed to hear that your experience with management wasn’t positive. Every day, we strive to show appreciation for our teams and listen to their concerns. Would you mind providing us with more information by calling our anonymous employee hotline at 844-484-8963? Thanks again, and we hope to hear from you soon
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Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.