First Watch reviews

3.7

63% would recommend to a friend

(245 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

Reviews by job title

245 reviews

Reviews about "Culture"

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4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very good. Our district manager is great and very approachable. I love my co workers & the teamwork is phenomenal. I love the family like work culture First Watch has. So many different personalities and ages but it works. Low turnover in FOH. Our customers are great too!

Cons

The discontinuation of benefits for employees who work less than 30 hours a week. Some kitchen employees aren’t the best fit.

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Never work late, tips paid out every day, flexible scheduling, food you can be proud to serve. Core values manage to strike a balance between cooperation, mutual assistance, independence, and agency. Great for first-time serving job.

Cons

Accountability is inconsistent, both workers and managers. Doubling as hosts translates to little income when hosting. Hard to find enough hours to qualify for benefits, which are of terrible quality anyhow.

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First Watch Response
1mo
Thanks for taking the time to leave this review. It’s great to know you appreciated the food, values and daytime-only hours. We’d love for you to send us an email at ccooper@Firstwatach.com or call our anonymous employee hotline at 844-484-8963 with additional feedback. This feedback will help the management team work to improve the experience of each employee. Thanks for taking the time to submit your review.
4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a morning work schedule and still having the rest of the day off. The culture and team I worked with were great. The general manager was the best GM I have worked with in the Food Industry.

Cons

Long hours, up to 10 hour shifts if opening. Little to no breaks on busy days. Early mornings (if you aren't a morning person)

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First Watch Response
1mo
Thank you for sharing your positive experience while working at our North Chattanooga, TN restaurant. We realize the long hours can be tough, and we want you to know just how much we appreciate your dedication and hard work. We love you more than bacon!
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