First Watch reviews

3.7

63% would recommend to a friend

(1,898 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

First Watch has an employee rating of 3.7 out of 5 stars, based on 1,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Watch employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Apr 9, 2019

Work too hard for too little

Recommend
CEO approval
Business Outlook

Pros

the uniform is easy,

Cons

It's turned corporate, an idea only one style of service works

2.0
Sep 9, 2017

General Manager

Recommend
CEO approval
Business Outlook

Pros

The food is absolutely unbelievable!

Cons

You literally work 60 hours a week. Inventory every other week. No room for vacation, family or heaven forbid you get sick. Forget managing, they can't keep cooks or dishwashers. Your shift is on the line or washing dishing and not being able to attend to manager duties. There is no quality of life because you're so exhausted after working a 12 hours day. District mangers are not supportive and throw it back on you because the store can't get back of the house staff. When they won't approve a competitive wage. They will literally hire anyone with a pulse to be a manager in training because at least they know with the "promise" of becoming a general manager right after the 10 week training... they have their back of the house cook/dishwasher help for the next 3 months and have no intention of moving the candidate forward. They hire managers/general managers who have NO CLUE about the First Watch way. These mangers bring their styles and rhetoric into their restaurants which absolutely conflicts with the FW 5 steps of service, and district turns a blind eye. The pay is absolutely ridiculous.

2.0
Apr 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Good food Rotating seasonal specials Nice makeover, appearance of restaurant hardware and furniture Used to have high expectations of cleanliness

Cons

Uncaring management, pushes reoccuring interpersonal issues aside Demeaning, rude team members that aren't disciplined Extremely infrequent raises, if any, even after years of experience

Viewing 4 - 6 of 1,898 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.