Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 67 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 18 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

Skip to content Skip to footer

Notifications

FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

3.0

Sep 12, 2025

FE employee

Human resources representative ii

Recommend

CEO approval

Business Outlook

Pros

Decent benefits for a low pay

Cons

Company culture needs a ton of work

2.0

Sep 11, 2025

New mission

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company is in an industry that will likely never diminish. Has decent benefits and a pension. People you work with are great.

Cons

The company has been under new leadership, and their main focus is no longer their customers and employees but making money for investors. Executive leadership is not transparent with employees.

3.0

Sep 11, 2025

Customer Service Representative (CSR)

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Union position, supportive supervisor, good benefits, opportunities for advancement

Cons

Regular mandatory overtime, 16 hour shifts during storm duty

Viewing 43 - 45 of 639 Reviews

Top companies for "Compensation and Benefits" near you

Schneider Electric

4.0★Compensation & Benefits

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Shell

3.9★Compensation & Benefits

Jobs at FirstEnergy

Distribution Lines Designer - Springfield, OH

Reliability Engineer - OH

Supervisor Engineering (Reliability) - OH

Supervisor Facility Operations - Administrative Services - Akron FirstEnergy Headquarters

Supervisor Regional Operations Line and Substation - WV Substation Services - Morgantown Service Center

Morgantown, WV

View job