Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(638 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

638 reviews

3.0

Nov 3, 2009

Paper pusher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get to see some interesting things in the plants.

Cons

Pushing paper all day that has little to do with what I went to school for.

2.0

Oct 22, 2009

Don't Work here

nuclear engineer

Recommend

CEO approval

Business Outlook

Pros

You work with nice people, but career progression is difficult and the management team is extremrly incompetent and incapable.

Cons

Salary is poort, job is bad and dissatisfying. You will work on projects that have no impact. Cronyism is a big problem...Raises are 2% and this year, our pay was cut so alot of people have been leaving the company. In short, you will kill your career...

3.0

Sep 12, 2009

Good pay but management doesn't get it. Management gets promoted politically.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay, summer work schedule, work 4 9 hour days and get every other Friday off.

Cons

working 12 hours 6 days a week during the outage. You may never get promoted to supervisor or manager.

Viewing 628 - 630 of 638 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Paper pusher

Don't Work here

Good pay but management doesn't get it. Management gets promoted politically.

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy