Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 75 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Constant layoffs." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (639 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

3.0

Mar 25, 2025

Company Culture Demands In-person in 2025

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Teamwork, collaboration, comraderie, transparent leadership, benefits, flex time.

Cons

No longer accepting remote employees (regardless of roles), chaotic direction and project objectives, sudden layoffs

3.0

Sep 11, 2023

Nice People, no training

Distribution designer

Recommend

CEO approval

Business Outlook

Pros

Flexibility, work from home, very nice people

Cons

No training, many open positions, fend for yourself.

2.0

Aug 29, 2023

Not worth it

Dso

Recommend

CEO approval

Business Outlook

Pros

Money is good for the job.

Cons

Too much stress, never see family

Viewing 79 - 81 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Assistant Business Analyst

Customer Service Representative