Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Has decent benefits and a pension." ((in 16 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 13 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 12 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

3.0

Jan 4, 2023

Decent

Distribution tech

Recommend

CEO approval

Business Outlook

Pros

Good amount of PTO, ability to advance somewhat. Flexible with work life balance for certain departments.

Cons

Pay is low, company uses peers to set pay and is content on being average vs. setting the standard. Restructuring, evolving programs with less then adequate training.

1.0

Oct 30, 2022

Management and higher ups were either mindless or sociopathic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, opportunities to learn a lot

Cons

They run their employees into the ground, there is no work life balance, the management seemed incompetent at best and devoid of empathy or any feelings at worst, management care more about making money than safety or the environment, corporate doesn't care about FE Generation at all, the only way people seem to advance in their career is if they spend their time on their knees, the company is a dog and pony show with nothing else of substance behind it.

4.0

Aug 16, 2022

Hi

Advanced customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pro is the Great Benefits

Cons

The con is the Random Overtime

Viewing 112 - 114 of 639 Reviews

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Jobs at FirstEnergy

Readiness Coordinator

Floating Planner Scheduler/Readiness Coordinator

Manager Corporate Responsibility - External Affairs - Akron FirstEnergy Headquarters