Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 77 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "+ great coworkers" ((in 19 reviews)); "Good work environment" ((in 17 reviews)); "Salary is good." ((in 17 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "No work life balance here" ((in 25 reviews)); "Upper management does not care about employee morale." ((in 25 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

4.0

Mar 11, 2026

Good people

Engineer

Recommend

CEO approval

Business Outlook

Pros

The people are typically helpful and good to work with.

Cons

Didn’t receive much of a bonus one year and pay is low end.

3.0

Mar 5, 2026

Customer Service Rep

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and perks/pension Option to work remote

Cons

No work like balance. Long hours

3.0

Jan 31, 2026

Mid

Engineer

Recommend

CEO approval

Business Outlook

Pros

you get insurance and a salary

Cons

a lot of work. Execs are shady

Viewing 13 - 15 of 639 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative