Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 70 reviews)); "great people to work with and knowledgeable managers" ((in 44 reviews)); "+ great coworkers" ((in 22 reviews)); "Good work environment" ((in 15 reviews)); "Employees were great" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "No work life balance here" ((in 23 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "FE quietly changed how our performance reviews are handled and how our bonuses are paid out… we originally weren’t supposed to get a bonus for 2024 but after they announced layoffs I guess they wanted to throw in a sweetener." ((in 14 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(86 total reviews)

Brian X. Tierney

12% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.7

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.1

Culture & values

1.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Culture"

Return to all reviews

2.0

Sep 11, 2025

New mission

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company is in an industry that will likely never diminish. Has decent benefits and a pension. People you work with are great.

Cons

The company has been under new leadership, and their main focus is no longer their customers and employees but making money for investors. Executive leadership is not transparent with employees.

1.0

Aug 28, 2025

Destroying a once great company

Manager

Recommend

CEO approval

Business Outlook

Pros

The people are hardworking and care about the customers

Cons

The leadership is killing the company and employee morale. Constant layoffs to save a dollar

3.0

Aug 14, 2025

Concerning moves by leadership

Engineer 3

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, reasonable workload, nice facilities

Cons

Morale has been tanking due largely to RTO initiative and how it was handled. Reasons given for RTO seem disingenuous, especially after years of being told how well we were doing in remote/hybrid. Little consideration seems to be given for the effect upon employees. This has already spurred quite a few people to leave and is making recruiting much more difficult.

Viewing 13 - 15 of 86 Reviews

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Jobs at FirstEnergy

Service Admin Coordinator

Application Configuration Analyst - Work Management & GIS

Administrative Technician - Tax Planning - Akron FirstEnergy Headquarters

Propane Service Technician

Supervisor Facility Operations - Cleveland, OH