Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 68 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(207 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 31, 2017

Good people, good pay and benefits

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

The company generally has good people, good pay and good benefits. The company is for the most part genuinely concerned with safety.

Cons

While I truly believe the company has good intentions implementation is sometimes the problem. They tend to think there's only one way to do things.

2.0

Jul 28, 2017

In management position

Accountant ii

Recommend

CEO approval

Business Outlook

Pros

Salaries are fair. Co workers are nice- mostly old ready to retire. Flexible work hours Dress code is business casual

Cons

Not progressive or forward thinking. Very little advancement opportunities unless you know someone or are part of the good old boys club Poor work environment. Staff reductions and no rehires. Just more workload for existing employees Older employees although nice , pretty disengaged- ready to leave. Lots of dead wood

2.0

Jul 12, 2017

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary upon initial hire, challenging work, job security, it pays the bills. Co-workers are great!

Cons

Many Managers are not engaged. Individual chosen for Supervision lack leadership and technical skills. Once hired inside the company, it is a good old boy network with what staff referred to as smokers and jokers. That is a major problem in improper decisions, promotions and raises. Producers and commitment are not recognized criteria and it results in most part in an unhappy work environment.

Viewing 154 - 156 of 207 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative