Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 68 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(207 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 31, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have competitive pay and great PTO

Cons

There is a lot of "Who you know" to move up, and it can be frustrating.

2.0

Apr 24, 2017

salary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

come in late, leave early, work from home and still get paid full salary

Cons

nothing work little and get paid full anount

5.0

Apr 11, 2017

Great Company to Have a Career At

Transmission systems operator

Recommend

CEO approval

Business Outlook

Pros

Challenging work environment, with excellent resources and a very encouraging team atmosphere. Employee pay is very good, and seems to be very competitive to the industry. Also benefits are great (despite what older employees might claim as they had even better benefits at one point).

Cons

Most of the positions are high stress positions, that require excellent attention to detail and an understanding of complex subject matter. Due to the nature of the work, many job responsibilities or tools are in constant flux. The electric system itself is very dynamic and it requires people in the power industry to be very excellent at dynamic problem solving.

Viewing 157 - 159 of 207 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative