Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 77 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "+ great coworkers" ((in 19 reviews)); "Good work environment" ((in 17 reviews)); "Salary is good." ((in 17 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "No work life balance here" ((in 25 reviews)); "Upper management does not care about employee morale." ((in 25 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(207 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 17, 2014

Improvements Needed to Increase Productivity

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good pay, pressure is not overwhelming most of the time, good facilities, bigger city job in a small city, easy commute.

Cons

Older male dominated top level management; Many policies are not well thought out and hinder efficient operations; Still struggling and slow at adopting and employing new technologies; Management doesn't listen well, and is out of touch with the front line workings.

2.0

Mar 7, 2014

Lineman

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pros I see is the fact the the union is semi strong and keeps getting the union employees raises. They seem to treat us right also because of the union.

Cons

Upper management needs to open their eyes and actually get off their high horses and get back to cherishing its employees instead of looking at us like a number. First Energy has gotten to big for their britches.

5.0

Jan 16, 2014

Could not ask for a better place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexwork from home, competitive salary and benefits

Cons

Continual reorganization leaves environment a bit unsettled.

Viewing 193 - 195 of 207 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Improvements Needed to Increase Productivity

Lineman

Could not ask for a better place to work

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Jobs at FirstEnergy